Frequently Asked Questions
What sort of radiology request form do I require?
Medicare guidelines are as follows:
“Requests for diagnostic imaging services must have:
- the requesting practitioner’s full name, provider number or practice address
- the date of the request, and
- a description of the services requested
Patients can choose a provider and don’t need to give a request to a specific practice. This also applies to electronic requests.”
Ultrasound & Medical Imaging Billing Policy
We bulk-bill all Medicare-eligible examinations. Bulk billing means no gap payment and no unexpected out of pocket expense. Where a scan is not Medicare eligible, payment will be required at the time of your appointment.
Appointments usually covered by Medicare include:
- Most diagnostic X-rays, CT scans, Ultrasound scans, where referred by a GP
- Some MRI scans, where referred by a GP (please see list further below)
- Interventional Pain Treatments, where referred by a GP
- Some treatments referred by physiotherapists, chiropractors and podiatrists
How do I prepare for my imaging examination?
Please bring your doctor’s referral form, your Medicare card and any previous X-rays, scans, reports and films each time you visit us.
While preparation varies with the type of examination, most examinations do not require any preparation. Our friendly staff will advise you what preparation is required, such as fasting, when you make your appointment. You are welcome to ask questions regarding your examination at any time.
What happens to my results?
Your scan results are treated with strict confidentiality. Our radiologist, sonographer or imaging technician will talk to you before, during and after the examination, but may not be able to give you precise information about your condition prior to the finalization of the written report.
We will usually issue your final report within 48 hours and send the results to your referring doctor and you should always discuss your results with your doctor.










