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Complaints

If a patient has a complaint can they please address this to the Acting Practice Manager – Shaina Burns shaina@thrivemed.com.au . If a complaint cannot be resolved by the Practice the patient can contact the Health Complaints Commissioner.

NATIONAL PRIVACY COMMISSIONER
Privacy hotline 1300 363 992.
National Privacy Commissioner
GPO Box 5218 Sydney NSW 2001

http://www.privacy.gov.au/complaints

NDIS Call the NDIS on 1800 035 544
Fill out the online complaint here
Use TTY on 133 677